Henderson County Public Library will be launching its Curbside Pick-Up on Monday, June 8, 2020.
The library building will remain closed until early July when the library staff expects to be settled into the new expansion. The Library Board of Trustees has been meeting regularly throughout the COVID-19 closure and anticipates approving a specific date for re-opening the library's doors once the expansion construction is complete later this month.
Patrons may place requests for up to 10 items in the following ways:
When a Curbside Pick-Up request is received, staff will call the patron within 24 hours to schedule a pick-up time. Appointments will be made in 15-minute intervals, between noon and 4 pm Monday-Friday. The library will schedule up to three customers per time slot.
Library users who usually browse the shelves to find a book or DVD may be interested in speaking to a Reader's Advisor. Several staff members have received extensive training on how to use the books and movies someone has enjoyed in the past to help them select a new favorite book or movie.
The Curbside Pick-Up area will be located on Washington St. The pick-up area is one-way and drivers should enter from Water St. Patrons with materials to return will be directed to place them in the drop-box to the right of the Washington St. entrance, or return them to the drop-box in The Depot parking lot at 101 N. Water St.
We request that only library materials be placed into drop boxes at this time. The capacity of these containers is limited and our staff will not be able to empty them as often as they have in the past. Donations to the library should be held onto until the building re-opens in July to provide maximum space for the thousands of items we are expecting to be returned over the next several weeks.
Library materials are currently being quarantined after they are returned, so it may take up to 72 hours before an item shows that it has been returned. There are no late fees at this time and patrons will not be fined for the delay.
HCPL is taking the following precautions to address Coronavirus (COVID-19) concerns:
HCPL is a public space; as such, we encourage others to please be thoughtful about coming to the library if you are exhibiting COVID-19 symptoms.